UPbed Independence FAQs

Yes! It starts with infinite adjustability of sleeping positions on a premium memory foam mattress with breathable cover. Unlike other adjustable beds, the UPbed Independence also gently swivels either left or right and gently raises you up to near standing position and lowers you gently back down at the touch of a button. Protecting your safety and independence brings about a peace of mind and relaxed feeling to help you mentally rest along with the many physical benefits.

While everyone’s situation is different, the UPbed Independence’s unique design allows you to simply press one button and it gently raises you to a nearly standing position. Imagine your bed doing almost all the work of climbing out and standing up for you! The same process in reverse lets it lower you back down to the position of your choice. If you can use a lift chair by yourself, you likely can do the same with your UPbed Independence.

The UPbed Independence has the same functions as most hospital beds…and it does a whole lot more. The unique design focuses every bit as much on your sleep quality as it does your safety. The premium, multi-layered memory foam mattress and breathable mattress cover give you even support regardless of what positions you choose. Separate motors for head and leg sections let you adjust it precisely to your liking. Better yet, it doesn’t look like a hospital bed. The attractive design fits the décor of any home. Best of all, the UPbed Independence swivels either left or right and raises you up to nearly standing so you can maintain your freedom and independence to “get up and go” whenever you want.

The UPbed Indpendence comes with a multi-layer memory foam mattress to ensure a great night’s sleep. It provides the right amount of support and molds to your body for smooth and even pressure distribution. With separate controls for adjusting head and leg positions, the optimal position for your needs is always as easy as simply pushing a button. You’ll love how comfortable it is!

Absolutely! The UPbed Independence has been designed as a multi-purpose device. It’s like four products in one!

1. It’s an adjustable bed for a comfortable and relaxing night’s sleep.
2. It’s a “Sit-Up Bed” for reading, watching TV and resting.
3. It’s a “Chair Bed” for eating, crafting, and visiting with friends and family.
4. It’s a “Lift Bed” that swivels left or right, and raises and lowers you safely, much like a lift chair.

Your new UPbed Independence ships with an ultra-comfortable, multi-layer memory foam mattress that’s designed to flex with the UPbed Independence frame, so you’re always supported and comfy. No need for that old mattress with your new UPbed Independence.

Top quality parts and engineering let the UPbed Independence handle a maximum user weight of 500 lbs.

The UPbed Independence is available in Twin XL that’s 38 inches wide x 80 inches long. We do not offer other sizes at this time.

Your new UPbed Independence includes the “infinitely adjustable” bed frame, simple remote control, multi-layer memory foam mattress, 4-way stretch fabric mattress cover and adjustable, deluxe padded side arm rests. Just add your pillows & sheets (uses standard-size twin extra-long sheets and blankets) and you’re ready for a new level of convenience, safety…and Great Sleep!

You’ve come to the right place! You can call us, toll free, at 888-654-0588. Our friendly, USA-based UPbed Independence specialists are available 7 days a week to personally answer your questions and place your order for you.

No. We work directly with consumers and cannot bill any insurance company. Your insurance company may reimburse you for a portion of the cost if they deem it medically necessary and your plan offers that type of coverage.

Unfortunately, we do not have a rental option.

The UPbed Independence is available exclusively from Journey Health & Lifestyle™, formerly known as firstSTREET, and can be purchased over the phone. There are no physical stores where you can go see it.

We have “White Glove Delivery” for just $499, which includes delivery inside your home, unpacking and assembling your UPbed Independence in the location you’ve chosen, and ensuring that it’s working properly. The delivery team will remove all packaging materials. Please note that insurance and sanitary concerns do not allow them to take away your old mattress / box spring and they cannot rearrange any furniture in your home (including making space for your new UPbed Independence).

Definitely. The UPbed Independence has a simple remote control that is designed to be easy for seniors. There are eight easy-to-push buttons. Each button only does one thing to keep it simple. The remote control is on a wire so there’s no batteries and no way to lose it. It even has a convenient clip to hang it on the arm rests so it’s always at hand.

The UPbed moves Independence ‘slow & steady’ to keep you safe. The precision motors start and stop without the sudden, jerking feeling that comes with inferior adjustable beds.

Yes! There are separate buttons on the remote control for raising and lowering your head…and raising or lowering your legs (bends at the knee area) from a ‘chair shape’ to fully flat. This gives you virtually infinite choices of positions to maximize your comfort whether reading, watching TV or getting that perfect position for a great night’s sleep.

The engineers really worked overtime here to create an elegant solution. The UPbed Independence mattress cover does more than just protect the memory foam mattress…it actually zips onto the entire bed frame to hold it securely in place! The 4-way stretch fabric is both breathable for your comfort and designed to flex with the bed into whatever position suits you best.

Yes. The UPbed Independence is sold as a Twin XL bed. Standard Twin XL bed sized linens will fit just right.

Most UPbed Independence owners simply drape the top sheet & blanket over one of the armrests and tuck it in a bit so it stays in place as the bed raises you up. Your legs and feet are now uncovered and you can walk away from your bed without worrying about tripping over them.

No. The UPbed Independence is built with an attractive frame. It replaces all of your existing bed, including the frame and any headboard and footboard. The UPbed Independence’s attractive design looks like furniture rather than a hospital bed, so there’s no need for “covering it up” with headboards and footboards. Also, these would get in the way of UPbed Independence’s unique ability to swivel left or right and to stand you up to get out of bed safely and easily.

Your safety is the top priority and the unique armrests protect you in several ways. In their ‘flat’ position, they serve as bed rails to keep you from accidently falling out of bed. When the UPbed Independence stands you up, they’re right there to hold as supports when standing in front of your bed. The padding is not bulky and the fabric is textured to give you a better grip.

If you want to enter or leave the bed from the side, you or a helper can simply pull a knob to raise and lock them in their “upright” position. They’ll be out of your way…yet close enough to grab with a hand if needed for stability. Some owners also prefer this position when exiting from the foot of their UPbed Independence. They’re also each fully removable if you don’t need one or both of them at any time.

Included with the UPbed Independence are two standard 9-volt batteries that will allow you to put the bed in a lay flat position in the event of a power outage. This is for emergency, one-time use only and will not operate the bed repeatedly.

Your UPbed Independence comes with a 10 Year Limited Warranty:

• Year 1 – In-home service with full coverage of parts and labor
• Year 2 – Full coverage for all parts and labor
• Years 4-10 – Bed frame and all non-electric mechanisms (no electric parts nor labor)

As with all bedding products, sanitary and hygiene restrictions require that the UPbed Independence cannot be returned. In the extremely rare occurrence that your UPbed Independence arrives damaged or defective, we will either repair it or replace it at our option.

Just call our Customer Service Department at 866-215-7234 Mon. – Fri. between 9 am and 8 pm (Eastern time zone) and we’ll be able to assist you.

We’re here to help! Just call us, toll free, at 888-654-0588. A knowledgeable, USA-based UPbed Independence specialist will be happy to answer any questions and get your UPbed Independence ordered for you.